Who says good guys come last?

I was lucky enough to be invited to attend the British Hairdressing Business Awards by Jayne and the team at HJ and I was so moved to see one of hairdressing’s unsung heroes, Janet Maitland, scoop the evening’s big prize for Business Director of the Year. I met Janet several years ago, on a trip…

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7 ways to deal with negative online reviews

Uh oh! Has someone had a bad word to say about your products or salon? Not to worry. Just pour yourself a nice stiff drink and ignore it. Meanwhile, they’ll be getting more cross and anyone who cares to look can see the review and the fact that you haven’t dealt with it. Before you…

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